Years ago when I was editor of a food service industry magazine, I learned the restaurant trade is perhaps the toughest business in the world. It’s both capital and labour intensive, and rife with factors that can torpedo a restaurant owner.
The restaurant business just got tougher thanks to human rights czars as in the recent case of a germaphobe awarded a five-figure sum by the Ontario Human Rights Commission because an Oakville Baton Rouge restaurant put a lemon slice in his water.
The complainant, “P.G.”, was so obsessive-compulsive that the restaurant staff had to jump through hoops to accommodate his “germaphobia.”
The list of accommodations required for his visits was long. Initially, staff indulged him but when the restaurant changed ownership, the new manager told him he was too high maintenance and nobody wanted to serve him anymore.
A reasonable person would take the hint and move on to another eatery but that’s not how things work these days. Now if you’re offended, you go to some non-elected, unaccountable government commission and file a human rights complaint which is what P.G. did.
Filing the complaint proved lucrative. The kangaroo court decided he’d suffered great injury and Baton Rouge was ordered to pay him $12,000! They didn’t take part in the human rights circus. Why bother when you know how the decision will go in the end?
Is this the latest “human right” now? That a restaurant seat must be sprayed down with Purell – or else pay up? Is this the shape of things to come in Canada? The more I think about this latest human rights commission decision, the harder it is to stomach.
Garçon! A puke bucket, on the double, s’il vous plaît!