A Texas teen who works at Great American Cookies was suspended from work after he paid for a police officer's order with his own money.
According to Fox News, trouble started after a family next in line was offended that 18-year-old Zack Randolph wouldn't be paying for their order too.
The boy's mother shared what happened on Facebook saying, “My Son works at Katy Mills Mall and on Sunday evening an on duty Police Officer walked up to the counter and placed his order. My son offered to pay for his cookie with his own money. The officer was grateful said thank you and walked away.....”
“The next family walked up and said "are you going to buy mine too?" My son replied with "I'm sorry I bought his because he is wearing a badge"...... then this customer started verbally attacking him, calling my son a racist, & threatened to beat him up. His wife threatened to go back there and slap him.. The middle aged man sat down his little daughter and tried to come behind the counter to attack him. Thankfully his coworker defused the situation. The man then said "I will get you fired",” she added.
That post ended up being shared over 7000 times.
As Zack told Fox 26, the couple made such a massive fuss he went into a back room. “He put his daughter down and came around to the side and was about to come back and come at me and thankfully my assistant manager and my co-worker stopped him,” he said.
The teen was later informed that he was written up and suspended for his actions.
Luckily, after media attention and his mother's viral post, Biju George, VKC Refreshments, the owner and operator of Great American Cookies at Katy Mills Mall apologized to the teen for what happened.
A statement to the Houston Chronicle said, “On behalf of Great American Cookies Katy Mills, we owe the employee an apology. It was never an issue that he purchased a brownie for a police officer, but rather the events that unfolded with another customer in line at the time. However, after further review, we realize that the employee was in fact in the right and we continue to reach out to him and his mom to issue an apology. The corrective action and suspension was reversed immediately and we hope to connect with him today.”
David Kaiser, executive vice president at Great American Cookies added that, “Though our stores are independently managed and operated, when the situation first arose, we reached out to the franchisee to ensure that the situation was addressed and handled appropriately.”
Zack says that if given the opportunity to buy a brownie for the officer again, he would do so in a heartbeat.
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