Haverford undergraduate Olivia Legaspi admits in a new video for Prager U that she learned more at McDonalds, working in the real world, than she did at university.
She points out how acting in a way acceptable and encouraged by her school would probably have gotten her fired from McDonalds.
In detail, Legaspi explains that while working, the customer must be given the benefit of the doubt and there's no “safe space” to turn to when things get heated and a customer gets angry. She has to deal with it.
Watch and sound off in the comments: do you agree?